Knowledge management practices in e-government: a developing country perspective

  • Authors:
  • M. Sirajul Islam;Anders Avdic

  • Affiliations:
  • Örebro University, Örebro, Sweden;Örebro University, Örebro, Sweden

  • Venue:
  • Proceedings of the 4th International Conference on Theory and Practice of Electronic Governance
  • Year:
  • 2010

Quantified Score

Hi-index 0.00

Visualization

Abstract

Why did Bangladesh emerge as number one in the current e-government ranking among the least developed countries (LDCs), but only ranks in the 23rd position for knowledge management? Efficient ways of sharing and managing knowledge is imperative for the effectiveness of e-government initiatives in any country. Thus, e-government and knowledge management initiatives should not be managed separately. This paper, based on an interpretative research approach discusses the theoretical and practical aspects of knowledge management and e-government initiatives in the context of developing countries. For the purpose of analysis, online research papers and reports were investigated and Bangladesh was considered as representative of a typical developing country. The case for Bangladesh shows that while the government can easily present online a number of its services, these may not be effective for the targeted users as those services have failed to address some critical implementation factors. Furthermore, the paper discusses critical factors for e-government initiatives that are important for policy makers to enable them efficiently participate in the knowledge sharing process using the appropriate methods and technologies.