Performance implications of knowledge management processes: Examining the roles of infrastructure capability and business strategy

Authors:
Tin-Chang Chang;Shu-Hui Chuang
Affiliations:
Department of Business Administration, Asia University, 500, Liufeng Rd., Wufeng, Taichung, Taiwan;Department of Business Administration, Asia University, 500, Liufeng Rd., Wufeng, Taichung, Taiwan
Venue:
Expert Systems with Applications: An International Journal
Year:
2011

Citing 8
Cited 1

Organizational knowledge and the intranet

Decision Support Systems - Special issue: intranets and intranetworking
Organizational knowledge resources

Decision Support Systems - Knowledge management support of decision making
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation

Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Working Knowledge: How Organizations Manage What They Know

Working Knowledge: How Organizations Manage What They Know
Information technology as a facilitator for enhancing dynamic capabilities through knowledge management

Information and Management
General Perspectives on Knowledge Management: Fostering a Research Agenda

Journal of Management Information Systems
Knowledge Management: An Organizational Capabilities Perspective

Journal of Management Information Systems
Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination

Journal of Management Information Systems

Organizational learning networks that can increase the productivity of IT consulting companies. A case study for ERP consultants

Expert Systems with Applications: An International Journal

Quantified Score

Hi-index	12.05

Visualization

Abstract

Knowledge management (KM) has attracted significant attention from researchers and practitioners as a facilitator of firm performance. Even though companies have implemented KM, they offers inconsistent support that KM enhances firm performance. Thus, we examine that KM process is a critical variable through which infrastructure capability and business strategy effect firm performance. Data from 135 firms provide empirical support for this issue. We found the roles of infrastructure capability and business strategy have a positive association with the KM process. We confirmed the relationship between KM and firm performance.