End-user development of service-based interactive web applications at the presentation layer
Proceedings of the 3rd ACM SIGCHI symposium on Engineering interactive computing systems
How end-user development will save composition technologies from their continuing failures
IS-EUD'11 Proceedings of the Third international conference on End-user development
Alternative representations for end user composition of service-based systems
IS-EUD'11 Proceedings of the Third international conference on End-user development
End-user requirements for wisdom-aware EUD
IS-EUD'11 Proceedings of the Third international conference on End-user development
Towards automated service quality prediction for development of enterprise mashups
Proceedings of the 5th International Workshop on Web APIs and Service Mashups
End-User programming for web mashups: Open research challenges
ICWE'11 Proceedings of the 11th international conference on Current Trends in Web Engineering
ResEval mash: a mashup tool for advanced research evaluation
Proceedings of the 21st international conference companion on World Wide Web
Developing domain-specific mashup tools for end users
Proceedings of the 21st international conference companion on World Wide Web
ResEval Mash: a mashup tool that speaks the language of the user
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Reusable decision space for mashup tool design
Proceedings of the 4th ACM SIGCHI symposium on Engineering interactive computing systems
On the systematic development of domain-specific mashup tools for end users
ICWE'12 Proceedings of the 12th international conference on Web Engineering
End user mashups: analytical framework
Proceedings of the 2nd International Workshop on Adaptive Services for the Future Internet and 6th International Workshop on Web APIs and Service Mashups
Awareness and control for inter-widget communication: challenges and solutions
ICWE'13 Proceedings of the 13th international conference on Web Engineering
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Although Service Oriented Architecture technologies are becoming widespread, user research to support the exploitation and composition of services by non-programmers is still in its infancy. This paper presents three user studies conducted during the user-centered design of the Serv Face Builder, a service composition tool for non-programmers. Results suggest that end users do not realize that services can be connected together and do not easily understand that information can flow between services. Further conceptual and usability problems of service composition for end users and some guidelines to overcome them are discussed.