Artificial Intelligence
AI Magazine
Generic tasks and task structures: history, critique and new directions
Second generation expert systems
Early expert systems: where are they now?
MIS Quarterly
Common KADS Library for Expertise Modelling
Common KADS Library for Expertise Modelling
Components of Problem Solving and Types of Problems
EKAW '94 Proceedings of the 8th European Knowledge Acquisition Workshop on A Future for Knowledge Acquisition
Fundamental legal concepts: a formal and teleological characterisation
Artificial Intelligence and Law
Artificial Intelligence and Law
LKIF Core: Principled Ontology Development for the Legal Domain
Proceedings of the 2009 conference on Law, Ontologies and the Semantic Web: Channelling the Legal Information Flood
Legal Theory, Sources of Law and the Semantic Web: Frontiers in Artificial Intelligence and Applications; Dissertations in Artificial Intelligence
Five Guidelines for Normative Multiagent Systems
Proceedings of the 2009 conference on Legal Knowledge and Information Systems: JURIX 2009: The Twenty-Second Annual Conference
Enabling flexible processes by ECA orchestration architecture
Proceedings of the 3rd international conference on Theory and practice of electronic governance
Traceability and change in legal requirements engineering
AICOL-I/IVR-XXIV'09 Proceedings of the 2009 international conference on AI approaches to the complexity of legal systems: complex systems, the semantic web, ontologies, argumentation, and dialogue
An agent-based legal knowledge acquisition methodology for agile public administration
Proceedings of the 13th International Conference on Artificial Intelligence and Law
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In public administration, attempts to specify a unified interpretation of law seem to end in a specification with little operational meaning at all. The same unit of discourse in the sources of law usually plays many different knowledge roles, and ends up with --sometimes subtly --different operational meanings in each. Knowledge acquisition from law in public administration usually subscribes to the notion of tasks to express the use of knowledge, even though it has clear deficiencies in dealing with variations in meaning due to context, particularly when dealing with a social construct like the legal institution. In the academic field we on the other hand see a move to multi-agent systems to explain the meaning of legal institutions as described by the sources of law. These however hardly do justice to the wide variety of problem solving behaviours found in the organization, and the pragmatic reasons for that variety. In this paper we make an inventory of generic problem solving tasks in public administration, based on our experiences in case studies in a tax administration and an immigration and naturalization administration. We propose a typology of problems and discuss its conceptual connection to social agent roles that can be simulated in a multi-agent simulation environment.