Exploring technology through the design lens: a case study of an interactive museum technology

Authors:
Eileen Gillette;Heather L. O'Brien;Julia Bullard
Affiliations:
University of British Columbia, Vancouver, BC, Canada;University of British Columbia, Vancouver, BC, Canada;University of British Columbia, Vancouver, BC, Canada
Venue:
Proceedings of the 2011 iConference
Year:
2011

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Abstract

In this paper we explore the design of a museum system developed to increase accessibility to and interaction with a museum collection. We conducted a case study in which we interviewed participants involved in the design project, and reviewed documentation that spanned a decade of planning, building, and implementation. The goal of this research is to explore information interaction through the lens of a interdisciplinary team, which consisted of systems and museum personnel. In doing so, we emphasize the human and collaborative elements of design, and the human-to-human exchange in developing technology in the museum setting.