The Appropriation of Interactive Technologies: Some Lessons from Placeless Documents
Computer Supported Cooperative Work
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'Templates' are pervasive within all the spheres of organizations. They are considered to represent, among other things, rules, routines and best practices accumulated from the past. Despite their ubiquity within many organizations, little is known about these templates. Through this research-in-progress study, we try to investigate why and how these templates are created, how they are used and appropriated in practice, and how they become intrinsic to everyday organizing. We use the term "templating" to elaborate upon the sociomaterial dynamics that underpin the creation, categorization, use/non-use, and appropriation of templates. Initial results suggest that templates may be more than mere records of 'procedural know-hows' within the organization. They may represent a materiality that is enmeshed in the fabric of organizational practices, often inseparable from the conditions of their creation and use. From the gained descriptive insights, we are in the process of developing a platform called ReKon that is composed of 'fine-grain project template chunks' which facilitates user-led recombinations.