The emotional world of health online communities

  • Authors:
  • Bei Yu

  • Affiliations:
  • Syracuse University

  • Venue:
  • Proceedings of the 2011 iConference
  • Year:
  • 2011

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Abstract

This article presents a preliminary study on the emotional world of health online communities. Using sentiment analysis and natural language processing techniques, this study aims to (1) examine the strength of various kinds of emotions (positivity, optimism, negativity, anxiety, anger, and sadness) in online health forum discussions, and (2) compare the emotional status and expression of forum participants under different roles, such as askers and answerers, men and women, and caregivers and patients. This study is expected to improve the understanding of the emotional communication in online health communities.