Dr. Jekyll vis-à-vis Mr. Hyde: Personality variation between virtual and real worlds

  • Authors:
  • Juliana Sutanto;Chee Wei Phang;Chuan Hoo Tan;Xianghua Lu

  • Affiliations:
  • Department of Management, Technology, and Economics, ETH Zurich, Switzerland;Department of Information Management & Information Systems, School of Management, Fudan University, China;Department of Information Systems, City University of Hong Kong, Hong Kong;Department of Information Management & Information Systems, School of Management, Fudan University, China

  • Venue:
  • Information and Management
  • Year:
  • 2011

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Abstract

Organizations use virtual-worlds to enhance group discussion; it allows an individual to decouple his or her rendered from actual behavior; resulting in others perceiving him or her to have two or more personalities. Building on self-regulation theory, we examined how satisfaction in the virtual-world was affected by these personality differences. A field study was conducted to attempt to understand this; it involved 297 students engaged in a virtual tutorial group using Second Life. We found that small variations in personality between the virtual and real world groups (such as being helpful, sociable, seeking recognition, or submissive) could lead to greater satisfaction of the discussion.