Representing uncertainty about complex user goals in statistical dialogue systems

  • Authors:
  • Paul A. Crook;Oliver Lemon

  • Affiliations:
  • Heriot-Watt University, Edinburgh, United Kingdom;Heriot-Watt University, Edinburgh, United Kingdom

  • Venue:
  • SIGDIAL '10 Proceedings of the 11th Annual Meeting of the Special Interest Group on Discourse and Dialogue
  • Year:
  • 2010

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Abstract

We point out several problems in scaling-up statistical approaches to spoken dialogue systems to enable them to deal with complex but natural user goals, such as disjunctive and negated goals and preferences. In particular, we explore restrictions imposed by current independence assumptions in POMDP dialogue models. This position paper proposes the use of Automatic Belief Compression methods to remedy these problems.