Automatic extraction of cue phrases for cross-corpus dialogue act classification

  • Authors:
  • Nick Webb;Michael Ferguson

  • Affiliations:
  • ILS Institute, SUNY Albany;ILS Institute, SUNY Albany

  • Venue:
  • COLING '10 Proceedings of the 23rd International Conference on Computational Linguistics: Posters
  • Year:
  • 2010

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Abstract

In this paper, we present an investigation into the use of cue phrases as a basis for dialogue act classification. We define what we mean by cue phrases, and describe how we extract them from a manually labelled corpus of dialogue. We describe one method of evaluating the usefulness of such cue phrases, by applying them directly as a classifier to unseen utterances. Once we have extracted cue phrases from one corpus, we determine if these phrases are general in nature, by applying them directly as a classification mechanism to a different corpus to that from which they were extracted. Finally, we experiment with increasingly restrictive methods for selecting cue phrases, and demonstrate that there are a small number of core cue phrases that are useful for dialogue act classification.