Enhancing telecommunication business process representation and integration with ontologised industry standards

  • Authors:
  • David de Francisco;Pierre Grenon

  • Affiliations:
  • Telefónica Research & Development, Valladolid, Spain;KMI, The Open University, Milton Keynes, UK

  • Venue:
  • Proceedings of the 4th International Workshop on Semantic Business Process Management
  • Year:
  • 2009

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Abstract

This paper shows how semantic technologies can be used in combination with industry standards to pursue the goal of business domain driven business process management. We show how semantic technologies used in modelling core workflow elements of business process models can be used to bootstrap the operationalisation of industry standards in order to optimise process representation and its sharing. We illustrate some of the higher-level benefits of using semantic technologies when combined with industry standards in the context of business process integration in the telecommunication domain using the TMF's NGOSS standards.