FOLCOM or the costs of tagging

  • Authors:

  • Elena Simperl;Tobias Bürger;Christian Hofer

  • Affiliations:

  • Karlsruhe Institute of Technology, Karlsruhe, Germany;Salzburg Research Forschungsgesellschaft mbH, Salzburg, Austria;University of Innsbruck, Innsbruck, Austria

  • Venue:
  • EKAW'10 Proceedings of the 17th international conference on Knowledge engineering and management by the masses
  • Year:
  • 2010

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Abstract

This paper introduces FOLCOM, a FOLksonomy Cost estimatiOn Method that uses a story-points-approach to quantitatively assess the efforts that are cumulatively associated with tagging a collection of information objects by a community of users. The method was evaluated through individual, face-to-face structured interviews with eight knowledge management experts from several large ICT enterprises interested in either adopting tagging internally as a knowledge management solution, or just in tangible evidence of its added value. As a second theme of our evaluation, we calibrated the parameters of the method based on data collected from a series of six user experiments, reaching a promising prediction accuracy within a margin of ±25% in 75% of the cases.