Specific modeling of the business processes

Authors:
Dzenana Donko;Sead Sabeta
Affiliations:
Computer Science Department, University of Sarajevo, Faculty of Electrical Engineering, Sarajevo, Bosnia and Herzegovina;Computer Science Department, University of Sarajevo, Faculty of Electrical Engineering, Sarajevo, Bosnia and Herzegovina
Venue:
DNCOCO'10 Proceedings of the 9th WSEAS international conference on Data networks, communications, computers
Year:
2010

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Abstract

The paper describes a specific problem - the process of damage claim processing in insurance companies that is reported for earlier underwritten risk. During the analysis of this problem the model has been created that can be used in similar cases for the transfer of knowledge and facts from the real system in the information system model. These processes are normatively regulated to a feasible extent. Analysis of the implementation of the proposed model shows that the model may offer beside the transactional level also a component of intelligent systems, namely a component of monitoring activities. This model is based on domain modeling and it can be used in the context of the software product line - SPL because its characteristics fit into the setting of this approach in the development of the system.