Naturalness, adaptation and cooperativeness in spoken dialogue systems

Authors:
Milan Gnjatović;Darko Pekar;Vlado Delić
Affiliations:
Faculty of Technical Sciences, University of Novi Sad, Novi Sad, Serbia;Faculty of Technical Sciences, University of Novi Sad, Novi Sad, Serbia;Faculty of Technical Sciences, University of Novi Sad, Novi Sad, Serbia
Venue:
Proceedings of the Third COST 2102 international training school conference on Toward autonomous, adaptive, and context-aware multimodal interfaces: theoretical and practical issues
Year:
2010

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Abstract

In this paper, we consider three distinct but interacting "cognitive" features of spoken dialogue systems that may contribute to better acceptance by users: naturalness of the interaction, adaptation and cooperativeness. In order to achieve them, we particularly concentrate on the dialogue management functionalities of modeling contextual information and of dynamical adapting both analytical and generative aspects of the system's behavior according to the current state of the interaction. Finally, we illustrate the introduced design concepts for the spoken dialogue system Contact.