A communication structure for human-robot itinerary requests

Authors:
Nicole Mirnig;Astrid Weiss;Manfred Tscheligi
Affiliations:
University of Salzburg, Salzburg, Austria;University of Salzburg, Salzburg, Austria;University of Salzburg, Salzburg, Austria
Venue:
Proceedings of the 6th international conference on Human-robot interaction
Year:
2011

Citing 3
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Abstract

To analyze the formula for success of human communication, we examined dialogs between human interactors who were asking for directions in public place and extracted those elements that are responsible for making a dialog succeed or fail. Then, we tried to rate the elements according to the grade of their influence. Based on this rating and on the Shannon & Weaver model of communication, we created a communication structure for successful human-robot communication on which further research may be based to make human-robot communication as effective as possible.