The effect of robot's behavior vs. appearance on communication with humans

Authors:
Eunil Park;Hwayeon Kong;Hyeong-taek Lim;Jongsik Lee;Sangseok You;Angel Pasqual del Pobil
Affiliations:
Sungkyunkwan University, Seoul, South Korea;Sungkyunkwan University, Seoul, South Korea;Sungkyunkwan University, Seoul, South Korea;Sungkyunkwan University, Seoul, South Korea;Sungkyunkwan University, Seoul, South Korea;Universitat Jaume-I, Castellon, Spain, and Sungkyunkwan University, Seoul, South Korea
Venue:
Proceedings of the 6th international conference on Human-robot interaction
Year:
2011

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Abstract

This study explores the effect of the robot's appearance vs. behavior (voice and gestures) on the way it is perceived as a machine-like instead of a human-like robot. A between-subjects experiment with four conditions was conducted. Results suggest that both the robot's behavior and appearance are important but, if they are contradictory, the robot's behavior is more powerful than the robot's appearance in the perception of the robot as more machine-like or human-like.