Information systems outsourcing: a survey and analysis of the literature
ACM SIGMIS Database
Information systems outsourcing: a literature analysis
Information and Management
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This paper deals with a real case in public administration, where a prequalification mechanism of suppliers has been developed for the procurement of services related to information systems and information technologies. Among these, we focus on the software development services, which account for the most important part of the budget, as well as for the most varied set of sub-categories of services and of involved companies. We describe the characteristics of this prequalification mechanism but we also detail how suppliers have experienced its application. We attempt to contrast the perspective of suppliers versus the perspective of the promoters of the mechanism and we try to depict how these initial intentions of promoters are translated to the actual deployment. Conclusions show that most of those intentions have not completely materialized.