Practical Software Maintenance: Best Practices for Managing Your Software Investment
Practical Software Maintenance: Best Practices for Managing Your Software Investment
Software Maintenance Management: Evaluation and Continuous Improvement (Practitioners)
Software Maintenance Management: Evaluation and Continuous Improvement (Practitioners)
Demarcating the Scope of a Predelivery Maintenance Process
ICSEA '10 Proceedings of the 2010 Fifth International Conference on Software Engineering Advances
Demarcating the Scope of a Handover Process
ICSEA '10 Proceedings of the 2010 Fifth International Conference on Software Engineering Advances
Taxonomy of handover activities
Proceedings of the 11th International Conference on Product Focused Software
Benchmarking a software transition process
Proceedings of the 11th International Conference on Product Focused Software
Taxonomy of handover activities
Proceedings of the 11th International Conference on Product Focused Software
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Even if a handover process is a critical stage in the software lifecycle, little is known about the problems encountered when transferring a software system from development to maintenance. In this paper, we have elicited five core handover problems as faced by five IT organizations today. These are (1) insufficient system knowledge, (2) lack of domain knowledge, (3) insufficient communication, (4) inadequate documentation, and (5) difficulties in tracking changes.