Designing tools for emergency operations: new method of parallel augmented exercise

  • Authors:
  • Leena Norros;Marja Liinasuo;Rob Hutton

  • Affiliations:
  • VTT Technical Research Centre of Finland, Vuorimiehentie, Espoo, Finland;VTT Technical Research Centre of Finland, Vuorimiehentie, Espoo, Finland;BAE Systems, Advanced Technology Centre, Filton, Bristol, UK

  • Venue:
  • Proceedings of the 28th Annual European Conference on Cognitive Ergonomics
  • Year:
  • 2010

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Abstract

Motivation -- To improve Emergency Response activity by designing technical support to maintain a common operational picture (COP) of the emergency situation. Research approach -- A design experiment was conducted to test solutions to support identification of hazardous gases in an accident. A new method was proposed to tackle the known design problem labelled the "task-artefact-cycle" and to identify promisingness of technologies in a future context of use. Findings/Design -- The results reveal decision making demands in a fire situation, how they are tackled in the present practice, and what added value the tested new technology might bring. Research limitations/Implications -- The study was a first case in which the proposed method was used. Originality/Value -- The research proposes a theoretically based new method for analysis of user activity in the design context. Take away message -- The "task-artefact cycle" can be tackled by creating conceptually oriented formative methods of activity analysis.