Firm-Created Word-of-Mouth Communication: Evidence from a Field Test
Marketing Science
Opinion Leadership and Social Contagion in New Product Diffusion
Marketing Science
Commentary---Contagion in Prescribing Behavior Among Networks of Doctors
Marketing Science
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Building on the commentaries on our work, we make additional suggestions for future research on social contagion and new product diffusion. In particular, we note that social contagion may occur for many reasons and that investigating how various personal or group characteristics moderate the amount of influence some customers exert or the extent to which others are sensitive to potential influence can provide insights into the social mechanism(s) at work.