Measuring company performance by simulation

Authors:
Bahadtin Ruzgar;Nursel Selver Ruzgar
Affiliations:
Banking and Insurance School, Actuaries Department, Marmara University, Istanbul, Turkey;Technical Education Faculty, Computer Education Department, Marmara University, Istanbul, Turkey
Venue:
ICOSSE'06 Proceedings of the 5th WSEAS international conference on System science and simulation in engineering
Year:
2006

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Abstract

Simulation is the most widely used management science and operations research technique employed by industry and government. In its broadest sense, computer simulation is the process of designing a mathematical-logical model of a real system and experimenting with this model on a computer. This paper is based on the system simulation of a company in which several kinds of electronic instruments are repaired. Working system of the company is modeled and simulated by the ARENA software for academic purposes. Simulations for alternative models are run several times in order to improve system performance. Impressive improvements in system operations have been obtained by employing the simulation model for planning purposes.