Managing Evolving Services

  • Authors:
  • Michael P. Papazoglou;Vasilios Andrikopoulos;Salima Benbernou

  • Affiliations:
  • Tilburg University;Tilburg University;Paris Descartes University

  • Venue:
  • IEEE Software
  • Year:
  • 2011

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Abstract

Services are subject to constant change and variation, leading to continuous service redesign and improvement. However, service changes shouldn't be disruptive by requiring radical modifications in the very fabric of services or in the way that business is conducted.