Bowling alone: the collapse and revival of American community
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Online communities: focusing on sociability and usability
The human-computer interaction handbook
BT Technology Journal
An empirical study of the factors affecting social network service use
Computers in Human Behavior
Social network activity and social well-being
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Network, personality and social capital
Proceedings of the 3rd Annual ACM Web Science Conference
Understanding motivations for facebook use: usage metrics, network structure, and privacy
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A comparison study of user behavior on Facebook and Gmail
Computers in Human Behavior
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A number of studies have identified a robust relationship between the use of social network sites, particularly Facebook, and positive outcomes such as social capital. Social network site use is often measured as a function of use frequency, network size, and a range of subjective opinions about the value of the site. This research extends this understanding by exploring the relationship between the use of particular elements of the site and social capital. Our goal in this research is to identify where, in the interface, perceived social capital is most effectively produced and transmitted. We find that, as hypothesized, public, person-to-person communication is positively associated with perceived social capital. Through the use of a structural equation model, we are able to provide in-depth exploration of the relationship between the interface elements and the outcome, perceived social capital.