Does MoodyBoard make internet use more secure?: evaluating an ambient security visualization tool

Authors:
Alexander De Luca;Bernhard Frauendienst;Max-Emanuel Maurer;Julian Seifert;Doris Hausen;Niels Kammerer;Heinrich Hussmann
Affiliations:
University of Munich, Munich, Germany;University of Munich, Munich, Germany;University of Munich, Munich, Germany;University of Duisburg-Essen, Essen, Germany;University of Munich, Munich, Germany;University of Munich, Munich, Germany;University of Munich, Munich, Germany
Venue:
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Year:
2011

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Abstract

Internet users are targets for ever-advancing phishing- and other attacks. The risks are, for example, to disclose credit card information or passwords to unauthorized instances. One approach to help users with insecure situations is provided by MoodyBoard, which uses ambient information to highlight potential risks. In this paper, we present findings from an evaluation of this system. Two user studies were conducted in order to find out whether an ambient security tool can protect users during sensitive tasks. We designed a pilot study to find out whether users understand the warnings and a security study to see if it helps to protect users from phishing attacks. Results show that MoodyBoard users behaved significantly more secure.