Orchestration of ux methods as critical success factor in large scale software developments

  • Authors:
  • Edmund Eberleh;Fazlul Hoque

  • Affiliations:
  • SAP AG, Walldorf, Germany;SAP AG, Walldorf, Germany

  • Venue:
  • CHI '11 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2011

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Abstract

Large scale software development in a technically layered environment and with multiple teams poses the challenge of information acquisition and communication of information across the stakeholders. This paper discusses our experiences on UI Design by applying well-established design methods in a context of large and distributed development teams. The case study reveals some characteristics of the task and development context accounting for issues we faced in the design process. We are discussing design assumptions and approaches which didn't work effectively and provide recommendations for more appropriate design processes that can be suitable for such contexts.