Smarter healthcare: an emergency physician view of the problem

Authors:
Erin Yu;Ryan Kealey;Mark Chignell;Joanna Ng;Jimmy Lo
Affiliations:
Interactive Media Lab, Department of Mechanical and Industrial Engineering, University of Toronto;Interactive Media Lab, Department of Mechanical and Industrial Engineering, University of Toronto;Interactive Media Lab, Department of Mechanical and Industrial Engineering, University of Toronto;IBM Centre for Advanced Studies;IBM Centre for Advanced Studies
Venue:
The smart internet
Year:
2010

Citing 10
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Abstract

This chapter motivates the need for smarter interaction with a case study in healthcare that demonstrate the current state of interaction. The special challenges of practicing emergency medicine are reviewed, and a scenario is constructed to illustrate problems with current methods based on an observations study carried out at a hospital. A further scenario is then constructed showing how the problems that were observed may be avoided with smarter interaction. While the demonstrations of flawed interaction in this chapter only apply to emergency medicine, we believe that similar problems may be found in a broad range of domains.