Communication and persuasion technology: psychophysiology of emotions and user-profiling

  • Authors:

  • Egon L. van den Broek;Marleen H. Schut;Kees Tuinenbreijer;Joyce H. D. M. Westerink

  • Affiliations:

  • Center for Telematics and Inf. Techn. & Institute for Behavioral Res., Univ. of Twente, The Netherlands and Dept. of Artificial Int. / Nijmegen Inst. for Cognition and Inf., Radboud Univ. Nijm ...;Department of Artificial Intelligence / Nijmegen Institute for Cognition and Information, Radboud University Nijmegen, HE Nijmegen, The Netherlands and The Innovation Laboratories, Philips Consume ...;The Innovation Laboratories, Philips Consumer Electronics, Eindhoven, The Netherlands;Media Interaction Group, Philips Research, AE Eindhoven, The Netherlands

  • Venue:
  • PERSUASIVE'06 Proceedings of the First international conference on Persuasive technology for human well-being
  • Year:
  • 2006

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Abstract

A theoretical framework for communication and persuasion technology is introduced, utilizing people's emotions and personality characteristics. It uses two unobtrusive psychophysiological measures to penetrate people's emotional space: heart rate variability and the variability of the fundamental frequency of the pitch of the voice. In addition, two experiments are described that validate these measures. Future systems can utilize such technology to sense people's emotions and adopt suitable persuasion strategies.