Evaluating the reliability and impact of a quality assurance system for E-learning courseware

  • Authors:

  • Yao-Ting Sung;Kuo-En Chang;Wen-Cheng Yu

  • Affiliations:

  • Department of Educational Psychology and Counseling, National Taiwan Normal University, 162 HePing East Road, Section 1, 106 Taipei, Taiwan, ROC;Graduate Institute of Computer and Information Education, National Taiwan Normal University, 162 HePing East Road, Section 1, Taipei, Taiwan, ROC;Hsing Wu Institute of Technology, No. 101, Sec.1, Fenliao Rd., LinKou District, New Taipei City 244, Taiwan, ROC

  • Venue:
  • Computers & Education
  • Year:
  • 2011

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Abstract

Assuring e-learning quality is of interest worldwide. This paper introduces the methods of e-learning courseware quality assurance (a quality certification system) adopted by the eLQSC (e-Learning Quality Service Centre) in Taiwan. A sequential/explanatory design with a mixed methodology was used to gather research data and conduct data analyses. Sixty-seven e-learning courseware applications were evaluated using the e-Learning Courseware Quality Checklist (eLCQC). Analyses of item difficulty, item discrimination and generalizability indicated that the eLCQC provides high-quality evaluations. After participating in the certification process, the e-learning producers reported having more confidence in enhancing e-learning courseware quality. The certification experience also helped the producers to change their previous design concepts about e-learning courseware and to develop new concepts; further, their increased confidence about courseware design also enhanced their confidence in marketing courseware.