Self-learning predictor aggregation for the evolution of people-driven ad-hoc processes
BPM'11 Proceedings of the 9th international conference on Business process management
What BPM technology can do for healthcare process support
AIME'11 Proceedings of the 13th conference on Artificial intelligence in medicine
A flexible approach for abstracting and personalizing large business process models
ACM SIGAPP Applied Computing Review
Data management perspectives on business process management: tutorial overview
Proceedings of the 2013 ACM SIGMOD International Conference on Management of Data
Modeling and enacting complex data dependencies in business processes
BPM'13 Proceedings of the 11th international conference on Business Process Management
Representations of Artifact-Centric Business Processes
International Journal of Productivity Management and Assessment Technologies
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Companies increasingly adopt process management systems (PrMS) that offer promising perspectives for more flexible and efficient process execution. However, there still exist many processes in practice which are not adequately supported by contemporary PrMS. We believe that a major reason for this deficiency stems from the unsatisfactory integration of processes and data in existing PrMS. Despite emerging approaches that address this integration, a unified and comprehensive understanding of object-awareness in connection with process management is still missing. To remedy this deficiency, we extensively analyzed various processes from different domains which are not adequately supported by existing PrMS. As a major insight we learned that in many cases comprehensive process support requires object-awareness. In particular, process support has to consider object behavior as well as object interactions, and should therefore be based on two levels of granularity. Besides this, object-awareness requires data-driven process execution and integrated access to processes and data. This paper presents the basic properties of object-aware processes as well as fundamental requirements for their operational support. It further introduces our PHILharmonicFlows framework which addresses these requirements and enables object-aware process management in a comprehensive manner. Finally, we evaluate this framework along several process scenarios. We believe that a holistic approach integrating data, processes and users offers promising perspectives in order to overcome the numerous limitations of contemporary PrMS. Copyright © 2011 John Wiley & Sons, Ltd.