So you have your model: what to do next. A tutorial on simulation output analysis
Proceedings of the 30th conference on Winter simulation
Modelling patient arrivals when simulating an accident and emergency unit
Proceedings of the 40th Conference on Winter Simulation
Proceedings of the Winter Simulation Conference
Proceedings of the Winter Simulation Conference
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The Norwegian Board of Health Supervision has strongly recommended that all hospitals need to take action to improve the long waiting times before patients are seen by a physician in the Hospital Emergency Department. Akershus University Hospital has complied with this by introducing physician triage every weekday from 10am to 7pm. Because it is difficult to see the influence this has had on the patient flow in the ED, the Hospital Research Department has developed two simulation models to estimate the effect on patient waiting time by replacing nurse triage with that of a physician. The results of the simulations show that the waiting time for an initial physician evaluation was reduced from 117 minutes to 26 minutes, while the waiting time for a physician examination was reduced only by 7 minutes. The total waiting time in the ED was reduced from 297 to 288 minutes when introducing physician triage.