Extracting usability information from user interface events
ACM Computing Surveys (CSUR)
The design and evaluation of multiple interfaces: a solution for complex software
The design and evaluation of multiple interfaces: a solution for complex software
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We introduce a research framework which enables to use the OpenOffice.org as a platform for HCI research, particularly for performing user studies or prototyping and evaluating intelligent user interfaces. We make two contributions: (1) we introduce an innovative hybrid logging technique which provides high-level, rich and accurate information about issued user commands, command parameters and used interaction styles. Our logging technique also avoids an unwanted requirement for further complex processing of logged user interface events to infer user commands, which must be performed on most loggers these days. (2) Our logging tool acts as a component object in OpenOffice.org with an easy-to-use Application Program Interface (API) which enables, along with deep OpenOffice.org programmability, to use OpenOffice.org as a research framework for developing and evaluating intelligent user interfaces.