Gotta keep 'em separated: why the single search box may not be right for libraries

Authors:
Dana McKay
Affiliations:
Swinburne University of Technology, Hawthorn, VIC, Australia
Venue:
Proceedings of the 12th Annual Conference of the New Zealand Chapter of the ACM Special Interest Group on Computer-Human Interaction
Year:
2011

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Abstract

As a result of users' well-documented frustrations with complex library information systems, it has long been assumed that they would prefer a Google-like single search box for to library resources. Early studies of such systems, however, have reported user resistance to this approach. This paper presents the results of focus groups investigating the information practices and understandings underpinning users' perceptions of the library single search box.