Different perspectives on information systems: problems and solutions
ACM Computing Surveys (CSUR)
A framework for information systems architecture
IBM Systems Journal
An examination of executive information system (EIS) users
Information and Management
Patterns of senior executives' personal use of computers
Information and Management
How to Survive in the Jungle of Enterprise Architecture Framework: Creating or Choosing an Enterprise Architecture Framework
Designing an `adaptive' enterprise architecture
BT Technology Journal
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
A Service-oriented Architecture for Business Intelligence
SOCA '07 Proceedings of the IEEE International Conference on Service-Oriented Computing and Applications
Research in Information Systems: An Empirical Study of Diversity in the Discipline and Its Journals
Journal of Management Information Systems
A Design Science Research Methodology for Information Systems Research
Journal of Management Information Systems
Design and natural science research on information technology
Decision Support Systems
Design science in information systems research
MIS Quarterly
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In recent years, service orientation has been discussed as a new design paradigm promising better manageability and changeability of increasingly complex IS. This article examines their role in executive information systems (EIS) design and contributes a reworked architecture that is more flexible than the state of the art. Structured in terms of four layers strategy, organization, alignment, and IT support it uses cross-layer modeling chains that enable even drill-through analyses when needed. Mapping loosely coupled services within an alignment layer provides the necessary flexibility. Two typical changes in financial accounting and management accounting processes at a telecom company provided an opportunity to evaluate the reworked architecture. Finally, the lessons learned helped us in two ways: providing concrete starting points for integrating service orientation into EIS architecture design and arguing for the reworked architecture on hand.