Service extraction from operator procedures in process industries

Authors:
Jingwen He;Sandeep Purao;Jon Becker;David Strobhar
Affiliations:
College of Information Sciences and Technology, The Pennsylvania State University, PA;College of Information Sciences and Technology, The Pennsylvania State University, PA;College of Information Sciences and Technology, The Pennsylvania State University, PA;Beville Engineering, Inc., OH
Venue:
DESRIST'11 Proceedings of the 6th international conference on Service-oriented perspectives in design science research
Year:
2011

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Abstract

Procedures are a common knowledge form in process industries such as refineries. A typical refinery captures hundreds of procedures documenting actions that operators must follow. Maintaining the action-knowledge contained in these procedures is important because it represents a key organizational asset that can be leveraged to minimize the threat of accidents. We develop an approach that extracts services from these operator procedures. The paper describes the heuristics underlying this approach, illustrates its application, and discusses implications.