The vocabulary problem in human-system communication
Communications of the ACM
Journal of the American Society for Information Science - Special topic issue on the history of documentation and information science: part II
Information retrieval on the web
ACM Computing Surveys (CSUR)
Usability Engineering
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
The Evolution of the Web and Implications for an Incremental Crawler
VLDB '00 Proceedings of the 26th International Conference on Very Large Data Bases
Optimizing search engines using clickthrough data
Proceedings of the eighth ACM SIGKDD international conference on Knowledge discovery and data mining
A large-scale study of the evolution of web pages
WWW '03 Proceedings of the 12th international conference on World Wide Web
ACM SIGIR Forum
What's new on the web?: the evolution of the web from a search engine perspective
Proceedings of the 13th international conference on World Wide Web
Understanding user goals in web search
Proceedings of the 13th international conference on World Wide Web
Crowdsourcing for relevance evaluation
ACM SIGIR Forum
CHI '12 Extended Abstracts on Human Factors in Computing Systems
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Web search has several important characteristics that distinguish it from traditional information retrieval: the often adversarial relationship between content creators and search engine designers, the nature of the corpus, and the multiplicity of user goals. In addition to making the search task itself difficult, these characteristics make it particularly hard to evaluate search effectiveness. In this paper, we examine these characteristics and then consider the problems with several different standard evaluation techniques.