Computing and organizations: what we know and what we don't know
Communications of the ACM - Special section on management of information systems
Managing computer impact: an international study of management and organizations
Managing computer impact: an international study of management and organizations
Social Analyses of Computing: Theoretical Perspectives in Recent Empirical Research
ACM Computing Surveys (CSUR)
System response time operator productivity, and job satisfaction
Communications of the ACM
The use of an interactive information storage and retrieval system in medical research
Communications of the ACM
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This study examines the impact of an information system on user attitudes and perceptions of job characteristics. These impacts were assessed with a quasi-experimental research design for a sample of nurses in a major urban hospital. After testing for and rejecting possible confounding influences of the pretest scores, comparisons were made between pre-implementation and post-implementation attitudes and perceptions. Results showed little change in job perceptions and no significant change in attitudes toward the system. The importance of thee findings is discussed within the context of alternative models for explaining the organizational impacts of information systems.