Planning, critical success factors, and management's information requirements

  • Authors:
  • Malcolm C. Munro;Basil R. Wheeler

  • Affiliations:
  • -;-

  • Venue:
  • MIS Quarterly
  • Year:
  • 1980

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Abstract

Focusing on a manager's goals and critical success factors has been advocated as an approach to defining senior and middle managers' information requirements. In this article a field study is described in which the planning processes in a corporation were used as a mechanism for identifying goals, critical success factors and performance measures and standards, i.e., information requirements for managerial control. A general approach generated from the field study is described and the advantages and disadvantages of the approach are analyzed.