Designing peripheral communication services for families living-apart: elderly persons and family

Authors:
Yosuke Kinoe;Mihoko Noda
Affiliations:
Graduate School of Intercultural Communication, Hosei University, Chiyoda-ku, Tokyo, Japan;Graduate School of Intercultural Communication, Hosei University, Chiyoda-ku, Tokyo, Japan
Venue:
HCII'11 Proceedings of the 1st international conference on Human interface and the management of information: interacting with information - Volume Part II
Year:
2011

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Abstract

We developed a new augmented communications environment which aims to engender a greater sense of social proximity to geographically distributed family members and improve their emotional well-being. First, a field study was conducted to determine important peripheral communication cues for sensing presence and mood of family members as well as memory triggers. Secondly, the design principles were extracted from the study results to guide the development of a first-of-a-kind prototype, the "SharedEpisodes" that delivers visual peripheral cues along the line with the story of family episodes. Finally, an initial field evaluation was conducted. Overall responses of the participants indicated positive for this type of communications environment that supports the awareness of the presence and state of family members, and the exchange of peripheral communication cues based on family episodes. Future works involve methodological improvement and prototype enhancements including the choice of alternative modality.