ICT-enabled business process re-engineering: international comparison

Authors:
Ya-Ching Lee;Pin-Yu Chu;Hsien-Lee Tseng
Affiliations:
Institute of Communications Management, National Sun Yat-sen University, Kaohsiung, Taiwan;Department of Public Administration, National Chengchi University, Taipei, Taiwan;Institute of Public Affairs Management, National Sun Yat-sen University, Kaohsiung, Taiwan
Venue:
HCII'11 Proceedings of the 1st international conference on Human interface and the management of information: interacting with information - Volume Part II
Year:
2011

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Abstract

The purpose of this study is to investigate ICT impacts on BPR. By comparing the data in the United and Chile, it is found that ICT adoption affects BPR, and, BPR influences business performance. There are differences of ICT adoption impacts on BPR and differences of BPR influences on the profit among countries.