Cultural difference in nonverbal behaviors in negotiation conversations: towards a model for culture-adapted conversational agents

Authors:
Fumie Nori;Afia Akhter Lipi;Yukiko Nakano
Affiliations:
Graduate School of Science and Technology, Seikei University, Musashino-shi, Tokyo, Japan;Dept. of Computer and Information Science, Seikei University, Musashino-shi, Tokyo, Japan;Dept. of Computer and Information Science, Seikei University, Musashino-shi, Tokyo, Japan
Venue:
UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: design for all and eInclusion - Volume Part I
Year:
2011

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Abstract

As the basis of generating nonverbal expressions in animated agents, this paper proposes factors that account for cultural difference in nonverbal behaviors in negotiation interaction. First, we introduce theories of negotiation and cultural characteristics. Then, our analysis of human interaction in negotiation conversations in CUBE-G corpus is described. Finally, by integrating cultural and negotiation parameters with empirical data obtained in the corpus analysis, we design a parameterized network model that generates culture specific nonverbal expressions in negotiation conversations.