Design of Man-Computer Dialogues
Design of Man-Computer Dialogues
A survey of generalized data base management systems, May 1969
A survey of generalized data base management systems, May 1969
Response time in man-computer conversational transactions
AFIPS '68 (Fall, part I) Proceedings of the December 9-11, 1968, fall joint computer conference, part I
The institutionalization of information system project management practices
Information and Organization
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Interactive problem-solving is defined as user/machine dialogues to identify and solve problems with imprecise solution criteria. Although high payoffs from interactive problem-solving systems have been predicted, few such systems are in use. A key problem is the lack of understanding of the requirements of the potential users. This paper presents the results of case studies of the use of an interactive problem-solving system. Based on observations from these case studies, a list of user characteristics have been compiled relating to user behavior (e.g., data user and problem solving methods) and user requirements (e.g., the need for involvement in the solution process).