The Vision of Autonomic Computing
Computer
Tropos: An Agent-Oriented Software Development Methodology
Autonomous Agents and Multi-Agent Systems
Service oriented architectures: approaches, technologies and research issues
The VLDB Journal — The International Journal on Very Large Data Bases
Towards goal-oriented development of self-adaptive systems
Proceedings of the 2008 international workshop on Software engineering for adaptive and self-managing systems
Beyond Control-Flow: Extending Business Process Configuration to Roles and Objects
ER '08 Proceedings of the 27th International Conference on Conceptual Modeling
A Design Science Research Methodology for Information Systems Research
Journal of Management Information Systems
Self-adaptive software: Landscape and research challenges
ACM Transactions on Autonomous and Adaptive Systems (TAAS)
A Conceptual Framework for Unified and Comprehensive SOA Management
Service-Oriented Computing --- ICSOC 2008 Workshops
Value-Based Service Modeling and Design: Toward a Unified View of Services
CAiSE '09 Proceedings of the 21st International Conference on Advanced Information Systems Engineering
Strategies for variability transformation at run-time
Proceedings of the 13th International Software Product Line Conference
Runtime Adaptability through Automated Model Evolution
EDOC '10 Proceedings of the 2010 14th IEEE International Enterprise Distributed Object Computing Conference
Business policy compliance in service-oriented systems
Information Systems
Model-driven development of adaptive service-based systems with aspects and rules
WISE'10 Proceedings of the 11th international conference on Web information systems engineering
Accounting and Management Information Systems: A Semantic Integration
Proceedings of International Conference on Information Integration and Web-based Applications & Services
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The Service-Oriented Architecture has rapidly become the de facto standard for modern information systems. Although recently considerable research attention has been paid to the management of services, several gaps can still be observed. Service management as far as it is automated is either mixed up with the operational service logic itself, or handled in a separate not serviceoriented system, such as a BAM platform. In addition, there is a growing business demand for value-driven service management. In this paper, a general framework for management service design is presented that covers both business services and software services and is rooted in the business ontology REA, extended with a REA management ontology. The framework is applied to two different case studies, one in the Italian wine industry and one related to a robot cleaner.