Interaction in 4-second bursts: the fragmented nature of attentional resources in mobile HCI
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Time-related behaviour in multitasking situations
International Journal of Human-Computer Studies
Effects of time orientation on design of notification systems
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
A survey of quality of service in mobile computing environments
IEEE Communications Surveys & Tutorials
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This study examined the effect of users' time orientation (polychronics and monochronics) and the display of points of interests (POIs) on users' workload and satisfaction when using a mobile tour guide. The results show that individuals' time orientation has a significant effect on users' workload. People who have a tendency of polychronic perceived higher workload. The display method of POIs significantly affected users' satisfaction. Categorized display was preferred by the users. For polychronics, display method had a significant effect, and altogether display was a better choice. Based on the findings, we suggest that mobile navigation interfaces design should pay extra attention to polychronic people as they tend to manage multiple activities simultaneously, which may add to mental workload. POIs in mobile navigation services should are displayed by categories, and an overall view with all POIs should be provided as well.