Analysis of low-floor bus passengers' behavior patterns using video observation

  • Authors:

  • Ji Yeon Kim;Hwan Hwangbo;Beom Suk Jin;Bong-Ha Hwang;Young Joo Moon;Yong Gu Ji

  • Affiliations:

  • Department of Information & Industrial Engineering, Yonsei University, Seoul, Korea;Department of Information & Industrial Engineering, Yonsei University, Seoul, Korea;Department of Information & Industrial Engineering, Yonsei University, Seoul, Korea;Commercial Vehicle Project Team, Hyundai Motor Company, Wanju, Korea;Commercial Vehicle Project Team, Hyundai Motor Company, Wanju, Korea;Department of Information & Industrial Engineering, Yonsei University, Seoul, Korea

  • Venue:
  • HCII'11 Proceedings of the 14th international conference on Human-computer interaction: towards mobile and intelligent interaction environments - Volume Part III
  • Year:
  • 2011

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Abstract

Low floor buses have regarded as a transportation which is applied to the concept of universal design. However, studies on low-floor buses in terms of universal design were rarely conducted. Moreover, passengers using lowfloor buses have felt that these buses are not convenient, satisfactory and safe enough. In this study, we conducted preliminary surveys to investigate the interior design factors which affect to passengers' convenience and satisfaction. Next, we draw passengers' behavior patterns based on context of use by conducting video observation and based on these, some design suggestions were drawn to investigate the way to ensure convenience, satisfaction and safety in using low-floor buses.