The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Tension, what tension?: Website accessibility and visual design
W4A '04 Proceedings of the 2004 international cross-disciplinary workshop on Web accessibility (W4A)
Evaluating a modified Google user interface via screen reader
Universal Access in the Information Society
Accessing Google docs via screen reader
ICCHP'10 Proceedings of the 12th international conference on Computers helping people with special needs: Part I
Accessible collaborative writing for persons who are blind: a usability study
Proceedings of the 14th international ACM SIGACCESS conference on Computers and accessibility
Accessibility in rich internet applications: people and research
Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems
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Collaborative software tools allow people to share documents and knowledge via Internet, in a simple, economic and efficient way. Unfortunately collaborative software often relies heavily on visual features and dynamic technologies with user interfaces that are difficult to use via screen reader, or are sometimes even inaccessible for the blind. In this paper we illustrate and discuss results of an accessibility inspection of the main collaborative functions of Google Docs using the JAWS screen reader. Results highlight several difficulties encountered when interacting with elements of the Google Docs interfaces. Content perception is often incomplete, since many elements or changes occurring in the collaborative environment are not intercepted by the screen reader and announced to the user. In addition, the behavior of the collaborative functions analyzed (as well as the rendering) changes from one web browser to another. Some general guidelines are discussed, for designing user interfaces of collaborative editors that are more usable when interacting via screen reader.