Towards a formalization of individual work execution at computer workplaces

  • Authors:
  • Benedikt Schmidt;Heiko Paulheim;Todor Stoitsev;Max Mühlhäuser

  • Affiliations:
  • SAP Research Darmstadt, Darmstadt, Germany;SAP Research Darmstadt, Darmstadt, Germany;SAP Research Darmstadt, Darmstadt, Germany;Technische Universität Darmstadt, Darmstadt, Germany

  • Venue:
  • ICCS'11 Proceedings of the 19th international conference on Conceptual structures for discovering knowledge
  • Year:
  • 2011

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Abstract

To better understand, analyze, and support work execution at computer workplaces, this paper presents a framework of ontologies. We analyze knowledge work at computer workplaces as weaklystructured processes by means of activity theory. Based on the analysis, we extend a set of upper ontologies to model the computer workplace and the process of work execution. We especially reflect the process of tool selection involved in work execution by a hierarchical analysis of involved planning activities and software tools, enabling a plan realization.