Applying user signatures on fraud detection in telecommunications networks

  • Authors:
  • João Lopes;Orlando Belo;Carlos Vieira

  • Affiliations:
  • Telbit - Tecnologias de Informação, Lda, Aveiro, Portugal;Department of Informatics, School of Engineering, University of Minho, Braga, Portugal;Telbit - Tecnologias de Informação, Lda, Aveiro, Portugal

  • Venue:
  • ICDM'11 Proceedings of the 11th international conference on Advances in data mining: applications and theoretical aspects
  • Year:
  • 2011

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Abstract

Fraud in telecommunications is increasing dramatically with the expansion of modern technology, resulting in the loss of billions of dollars worldwide each year. Although prevention technologies are the best way to reduce fraud,. Fraudsters are adaptive, searching systematically for new ways to commit fraud and, in most of the cases, will usually find some way to circumvent companies prevention measures. In this paper we expose some of the ways in which fraud is being used against organizations, evaluating the limitations of existing strategies and methods to detect and prevent it in todays telecommunications companies. Additionally, we expose a data mining profiling technique based on signatures that was developed for a real mobile telecommunications network operator and integrated into one of its Fraud Management Systems (FMS), currently under operation.