Rapid application development
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Role-Based Access Control Models
Computer
Information systems and organizational change
Communications of the ACM
Understanding SOA with Web Services (Independent Technology Guides)
Understanding SOA with Web Services (Independent Technology Guides)
Service-Oriented Architecture: Concepts, Technology, and Design
Service-Oriented Architecture: Concepts, Technology, and Design
How do practitioners use conceptual modeling in practice?
Data & Knowledge Engineering - Special issue: ER 2004
Service-Oriented Architecture (SOA): A Planning and Implementation Guide for Business and Technology
Service-Oriented Architecture (SOA): A Planning and Implementation Guide for Business and Technology
Handbook of Research on Business Process Modeling
Handbook of Research on Business Process Modeling
The Computer Journal
An ontology modelling perspective on business reporting
Information Systems
Enterprise Architecture at Work: Modelling, Communication and Analysis
Enterprise Architecture at Work: Modelling, Communication and Analysis
Accelerating Global Supply Chains with IT-Innovation: ITAIDE Tools and Methods
Accelerating Global Supply Chains with IT-Innovation: ITAIDE Tools and Methods
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Businesses have to file many reports to show compliance with rules and regulations. Regulators try to reduce the administrative burden, by providing a standardized representation format and agreements about reporting procedures and the use of technical infrastructure. However, developing and managing such a standardized reporting scheme is hard. It involves inter-dependencies between processes, data and technology and the interests of many stakeholders. Drawing on existing practice this paper presents Public Process Management (PPM): a general method for process management in the public sector. In this paper we apply PPM specifically to the problem of introducing a standardized reporting scheme in an application domain. The method is driven by quality management and process redesign approaches, but deals with unique characteristics of compliance reporting: legal data requirements, provenance, process compliance and multiple stakeholders. In particular, PPM stresses strict adherence to an iterative development schedule, and shared conceptual models of processes, data definitions, technological infrastructure and governance agreements. The usefulness and adequacy of the method are illustrated by a case study on Standard Business Reporting, a standardized reporting channel in the Netherlands for both public and private agencies.