What Wikipedia deletes: characterizing dangerous collaborative content

  • Authors:
  • Andrew G. West;Insup Lee

  • Affiliations:
  • University of Pennsylvania, Philadelphia, PA;University of Pennsylvania, Philadelphia, PA

  • Venue:
  • Proceedings of the 7th International Symposium on Wikis and Open Collaboration
  • Year:
  • 2011

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Abstract

Collaborative environments, such as Wikipedia, often have low barriers-to-entry in order to encourage participation. This accessibility is frequently abused (e.g., vandalism and spam). However, certain inappropriate behaviors are more threatening than others. In this work, we study contributions which are not simply "undone" -- but deleted from revision histories and public view. Such treatment is generally reserved for edits which: (1) present a legal liability to the host (e.g., copyright issues, defamation), or (2) present privacy threats to individuals (i.e., contact information). Herein, we analyze one year of Wikipedia's public deletion log and use brute-force strategies to learn about privately handled redactions. This permits insight about the prevalence of deletion, the reasons that induce it, and the extent of end-user exposure to dangerous content. While Wikipedia's approach is generally quite reactive, we find that copyright issues prove most problematic of those behaviors studied.