Interaction data management

  • Authors:
  • Benedikt Schmidt;Eicke Godehardt

  • Affiliations:
  • SAP Research, Darmstadt, Germany;SAP Research, Darmstadt, Germany

  • Venue:
  • KES'11 Proceedings of the 15th international conference on Knowledge-based and intelligent information and engineering systems - Volume Part II
  • Year:
  • 2011

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Abstract

Interaction data externalizes activities between an actor and an object, e.g. between a user and a computer system. The data is an important information source for user support and security applications. Nevertheless, generally little attention is given to interaction data. This paper emphasizes the role of interaction data usage for applications in the domain of human computer interaction and security. A consequent requirement is the clear and concise description of interaction data that enables the comparison of different systems that use interaction data. A scheme for classifying and describing processes related to the handling of interaction data is proposed. The key contribution of this paper is a classification scheme for interaction data and the description of three core processes required for interaction data management, namely interaction data collection, interaction data processing and interaction data organization. The scheme and the three processes are used to describe a concrete system for interaction data management at the computer desktop.